Facebook and Instagram are down this morning as thousands of users across the world report issues.
Thousands of users are experiencing an error message when trying to log in on the desktop version of Facebook.
The error reads: “Account Temporarily Unavailable. Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.”
The website DownDetector, an online platform that provides real-time information about the status of various websites, shows a spike in reports from Facebook users just before 9am on Sunday morning. The site also shows a huge spike in reports for Facebook Messenger and Instagram on Sunday morning.
Both platforms are owned by social media giant Meta.
The issues appear to be affecting users worldwide, but do not appear to be affecting the whole of the platforms.
Instagram users are reporting issues with accessing their feed and the platform’s app, whereas Facebook users are reporting problems with the desktop version of the platform. nearly 60 per cent of issues reported on Facebook this morning are related to the website version of the platform.
Facebook users report being able to use the platform on the app, but not on the desktop version.
Instagram users reported receiving the following error message: “Sorry, something went wrong. We’re working on getting this fixed as soon as we can”.
“Facebook loads on phone but not on laptop. Keep getting Account temporarily unavailable etc…… Working on phone just not on laptop,” one user reported.
“Yep happening to me here in the UK, cant access desktop version. any idea when this might be resolved?,” another wrote.
A Reddit user commented: “The website doesn’t work for me too, but the mobile app still works. Unfortunately I also cannot use the call feature of messenger. It tells me that my app is outdated but I tried uninstalling and reinstalling it and still get the same error.”
It is unclear when the issue will be resolved.
